Frequently Asked Questions
What do I need to do before my first DVA claims appointment at Frontline General Practice?
Before your first appointment, it is necessary to complete a pre-appointment questionnaire (the link to the questionnaire will be emailed to you).
Do I need to bring anything to my appointment?
While it is not absolutely necessary, it can be useful for you to request or access previous medical documents that might be relevant to your claims.
My appointment date falls outside of the DVA due date, is this a problem?
While Frontline General Practice endeavours to complete all DVA paperwork in the requested timeframe, current demand for DVA assessments means that this is often not possible. When your appointment with Frontline General Practice is confirmed, your advocate will be notified and they will liaise with DVA regarding the timeframe for completion of your assessment.
How can I access a copy of my DVA assessment once it is completed?
You can request a copy of your assessment from DVA. Unfortunately, Frontline General Practice is unable to provide you with the assessment directly. If you require assistance, please contact reception.
Where do I park for my appointment?
Frontline General Practice is located on ground level at 621 Wynnum Rd Morningside. There are usually ample car parks available in the designated area immediately outside of the practice.